Ms Wong Shiow Pyng currently serves as the Director of Digital Inclusion Division at the Infocomm Media Development Authority (IMDA). She heads the development of Singapore’s digital inclusion initiatives which aim to bridge the digital divide and build digital readiness of Singapore citizens under the Singapore’s Smart Nation goal. She is also leading the efforts in Analogue Switch Off community outreach to help Singapore households switch to digital TV. Previously, she was involved in conceptualising and implementing nation-wide projects including government computerisation programmes, industry development, Infocomm manpower development and the Asia Trustmark Alliance that facilitated cross-border recognition of trustmarks across several Asian jurisdictions.
An IT professional by training, she was previously involved with the system design and development of computer applications and database systems. Ms Wong also developed and managed the industry training programmes such as “Intelligent Systems” for managers and “Knowledge Engineering” for IT professionals. She assumed the Chief Instructress role for the Third Country Training Programme for Intelligent Systems under the Japan-Singapore Artificial Intelligence collaboration where the centre offered capability building to developing countries.