Mr Joe Chiu

Vice-President, Digital & Commercial System
Changi Airport Group, Singapore

Joe Chiu currently holds the position of Vice President, Digital & Commercial Systems at the Changi Airport Group (CAG) Singapore. At CAG, he works closely with key stakeholders to strategize, drive and implement enterprise IT programs that are aligned with the company’s digital transformation plan. He oversees the “Connecting to Customers” & “Innovation with Information” key thrusts, which aim to deliver more personalized and user-centric services through smart use of sensors, data fusion and cognitive services. Joe is responsible for the enterprise portal, e-services, mobile application, customer relationship management, indoor location services and data analytics related programs.
As part of the core IT program members in Changi Airport, Joe has received various IT Innovations & Digital Transformation awards in recent years. They are namely the Digital Transformer of the Year in Singapore & Asia Pacific region of the IDC Digital Transformation Awards (DXa) in 2017 and the IMDA’s SGTech - Techblazer Award Winners for the Best Adoption under the Private Sector in 2018.